Quality Assurance

Our quality assurance and service level 
commitment to our clients and staff

CIS Group strive for excellence every day

CIS Group’s Project Management Team analyse all aspects of the design, manufacture, installation and service process to deliver an outstanding level of service for our clients.  We undertake regular review sessions and seminars with our customers around the world, ensuring we remain committed to their needs while at the same time maximising the efficiency and operation of our business. We at CIS Group are fully compliant with UK legislation and other industry standards within Europe and across the globe. Our highly refined manufacturing processes comply with the requirements of the international standard International Standard Organisation’s 9001 – Quality Management System to serve to enhance the efficient operation of the company and ensure we provide the best service to our clients.

We back up our commitment to quality 
with more than just words.

We offer two levels of warranty on all our projects:

 - A twenty-five year warranty that covers the building itself. This means we deal with any 
structural problems promptly and effectively and at no cost to you.

 - A two-year defects and liability warranty that covers all fixtures and fittings - 
plumbing, heating, electrics etc - installed by CIS Group. During the warranty period we will fix any problems, 
even something as small as a dripping tap, for free.

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